PollZapper is a professional-grade SaaS platform for creating, managing, and analyzing scientific polls. It's designed for teams of all sizes, from individual researchers to large polling agencies, offering automated statistical analysis and bias checking.
Unlike basic survey tools, PollZapper is built specifically for scientific polling with randomized sampling, rigorous data collection, and professional-grade analysis tools.
PollZapper organizes work through Teams, which serve as organizational units for managing research projects. Teams act as containers for studies, questionnaires, and field operations, allowing you to organize work by campaign, client, or research initiative. Teams support cascading permissions, budget tracking, and unified reporting across all polling activities within that organizational unit.
Our AI-assisting system generates comprehensive reports including trend analysis, demographic breakdowns, and statistical validations. Reports can be customized and shared with stakeholders.
Absolutely! PollZapper has a robust always-improving API. In addition we have off-the-shelf integrations with Zapier or traditional Webhooks payloads that we can send to a designated Web's endpoint. All this tooling allows you to automate workflows and streamline data collection and reporting.
Demographic Targeting is a method used in polling to focus on specific groups within a population based on characteristics like age, gender, location, income, education level, and more. By defining these demographic parameters, pollsters can ensure that their sample accurately represents the population they wish to study, leading to more relevant and actionable insights. Geofencing is a location-based tool that creates virtual boundaries around specific areas, such as cities, neighborhoods, or regions. In polling, geofencing allows pollsters to gather data only from respondents within a defined geographic area. This technique is especially useful for local studies, political polling, and any research that requires precise, location-based responses. Together, demographic targeting and geofencing allow pollsters to reach specific audiences and capture data that is both representative and relevant to the questions being explored.
Yes, you can cancel your PollZapper subscription at any time. There are no long-term commitments or cancellation fees. Your access will continue until the end of your current billing period.
After 90 days of account inactivity following subscription cancellation, your data will be automatically archived. You have the option to export all your data before this period ends. For compliance and security reasons, archived data is permanently deleted after the retention period.
Yes, you can upgrade your subscription plan at any time. The new rate will be prorated based on the remaining days in your current billing cycle. Your data and settings will be automatically transferred to your new plan with immediate access to additional features.
We accept all major credit cards including Visa, MasterCard, and American Express. Credit card payments are processed securely through our payment provider, with automatic monthly billing for your convenience.
Yes, bank wire transfers are accepted for Enterprise and Agency plans, particularly suitable for annual subscriptions. Contact our sales team to set up wire transfer payments and receive the necessary banking details.
Administrator is the full system administrator role with all permissions. Administrators have complete access to all platform features, including team management, billing, security settings, user provisioning, and system configuration. This role is designed for organizational leaders who need comprehensive control over the entire PollZapper instance.
Supervisor is the field operations supervisor role responsible for canvasser management. Supervisors monitor canvasser activities in real-time, assign territories, track quotas, review quality metrics, and ensure proper execution of CAPI field operations. They use the Field Operations Dispatcher dashboard for live GPS tracking and KPI monitoring.
Analyst is the data analyst role focused on study design and reporting. Analysts have access to advanced analytical tools, the Debriefer Copilot, weighting capabilities, and crosstab generation. They design questionnaires, create sampling frames, analyze polling data, and produce professional-grade reports with statistical validation.
By default, all data is stored in secure Canadian data centers. However, Enterprise and Agency plan subscribers can opt for specific regional data hosting based on their integration requirements and compliance needs.
PollZapper employs a robust, scalable infrastructure using state-of-the-art cloud technologies. Our architecture ensures high availability, real-time data processing, and automatic backups while maintaining strict security protocols and data isolation between clients.
We implement comprehensive security measures including end-to-end encryption, regular security audits, multi-factor authentication, and role-based access control. Our infrastructure complies with international security standards and best practices for data protection.
Yes, PollZapper supports data migration from various formats and platforms. Our team provides migration assistance and tools to ensure smooth transition of historical polling data while maintaining data integrity and relationships.
All plans include email notifications for key actions and events. Enterprise and Agency plans also feature Slack integration for real-time alerts and updates, helping teams stay informed about poll activities and results.
PollZapper integrates AI capabilities following strict ethical guidelines and best practices. Our AI assists in analysis, bias detection, and reporting while maintaining transparency about its use. We regularly update our AI features based on user feedback and emerging research.
PollZapper supports various data export formats including CSV, Excel, JSON, and PDF for reports. We continuously expand our export capabilities based on user needs and industry standards, with Enterprise and Agency plans offering additional custom export options.
PollZapper offers a multilingual interface supporting English (GB/US), Spanish (ES/Latam), French, German, Italian, and Portuguese. Additional language support is continuously being developed.
Yes, Enterprise and Agency plans include webhook capabilities for workflow automation and Zapier integration. The Agency plan also offers unmetered API access for seamless integration with your existing systems.
The Marketplace is our community hub where users can discover polling tools, purchase seat packages, and connect with polling professionals. It serves as a central platform for expanding your polling capabilities and networking with industry experts.
The Marketplace is accessible to all PollZapper users regardless of their subscription plan. Everyone can browse available tools, seat packages, and professional profiles to find resources that match their polling needs.
Yes, all users can create and maintain a professional profile in the Marketplace. This profile showcases your polling expertise, experience, and specializations, helping you connect with other professionals in the field.
Marketplace vendor status is available to Enterprise and Agency plan subscribers. As a vendor, you can offer custom polling solutions, specialized tools, and professional services to the PollZapper community.
Approved vendors can offer various polling-related products and services including custom poll templates, specialized analysis tools, consulting services, and training materials. All offerings must comply with PollZapper's marketplace guidelines and quality standards.
CAPI (Computer-Assisted Personal Interviewing) is face-to-face data collection where canvassers use tablets or smartphones to conduct interviews in the field. PollZapper's CAPI solution includes GPS tracking, offline PWA capabilities, cryptographic audit trails, and real-time quality control. Canvassers can reach remote villages, urban high-rises, or conflict zones with the same rigorous methodology used in election-grade polling.
AtlasSamplerâ„¢ is PollZapper's revolutionary single-visit CAPI workflow that achieves 66% time reduction compared to traditional multi-visit approaches. Instead of separate visits for screening, interviewing, and callbacks, AtlasSamplerâ„¢ consolidates the entire process into one visit with intelligent real-time quota management, reducing field costs and accelerating project completion without sacrificing data quality.
CAWI (Computer-Assisted Web Interviewing) is online data collection where respondents complete surveys via web browsers. PollZapper leverages the Opinion.Tips federation network to reach pre-qualified panelists across 190+ countries. CAWI is ideal for fast-turnaround national polls, international studies, and situations where face-to-face or telephone interviewing is cost-prohibitive.
CATI (Computer-Assisted Telephone Interviewing) is phone-based data collection conducted by professional interviewers in call centers or remote setups. PollZapper's CATI infrastructure supports predictive dialing, call recording, quality monitoring, and multilingual operations. CATI excels for reaching demographically representative samples in markets with high phone penetration and for time-sensitive election polling.
PollZapper's Progressive Web App (PWA) for canvassers is a mobile application that works offline and syncs when connectivity returns. Canvassers can conduct interviews in remote areas without internet access, with all responses cryptographically signed and GPS-stamped. The PWA includes household waypoint navigation, photo capture, audio recording, and real-time quota tracking, providing election-grade data collection capabilities on any smartphone or tablet.
The Debriefer Copilot is PollZapper's RAG-powered (Retrieval-Augmented Generation) analytics assistant using Google Vertex AI. It analyzes your polling data and generates insights, identifies significant trends, produces crosstab analyses, and drafts executive summaries. The Debriefer understands polling methodology, statistical significance, and margin of error, providing professional-grade analysis that would typically require dedicated research analysts.
The Planner Copilot is an AI assistant that helps design research studies from initial concept to field deployment. It suggests appropriate sampling methodologies, recommends question types, identifies potential biases, estimates field costs and timelines, and generates project specifications. The Planner draws from polling best practices and PollZapper's operational data to guide you through complex research design decisions.
Frames in PollZapper are sampling frames—the foundational lists or databases that define your target population. Each Frame includes cryptographic audit trails with SHA-256 hashing, blockchain-style manifests, and tamper-proof verification. Frames can be built from census data, voter registries, address databases, or custom sources. The Frame system ensures reproducible sampling and provides mathematical proof that your methodology is sound and unaltered.
Territories are geographic sampling areas defined by boundaries and stratification rules. You can create a Territory simply by pasting a Google Maps URL—PollZapper automatically extracts coordinates, generates geofences with Mapbox integration, and validates GPS positions during field operations. Territories support multi-layer stratification, quota management, and real-time tracking of canvasser movements, ensuring representative sampling within defined geographic boundaries.
PollZapper supports 14 professional question types: Multiple Choice, Single Select, Ranking, Matrix/Grid, Likert Scale, Semantic Differential, Net Promoter Score (NPS), Open-Ended Text, Numeric Entry, Date/Time, File Upload, Image Selection, Slider, and Constant Sum. Each type includes specialized validation rules, skip logic compatibility, and weighting options. The Virtuoso branching engine supports complex AND/OR conditional flows across all question types, enabling sophisticated questionnaires with 150+ questions.
The PollZapper Question Collection is a curated library of professionally written, field-tested polling questions across political, social, economic, and demographic domains. Questions are validated for clarity, neutrality, and cross-cultural applicability. The Collection includes standard demographic batteries, political orientation scales, consumer behavior indices, and domain-specific modules, allowing you to build sophisticated questionnaires by combining pre-tested questions with custom items.
Waypoints are GPS-tracked household or location markers used in CAPI field operations. Each Waypoint represents a specific address or sampling point where canvassers conduct interviews. PollZapper's Waypoint system provides turn-by-turn navigation, tracks visit attempts and outcomes, records GPS coordinates with timestamp verification, and generates proof-of-visit documentation. Waypoints enable rigorous address-based sampling and provide auditable evidence of field methodology execution.
CAPI Interviewer (also known as Canvasser) is the field data collection specialist role. Canvassers use the offline PWA on smartphones or tablets to conduct face-to-face interviews at assigned waypoints. They navigate to households using GPS guidance, collect responses with cryptographic signatures, capture photos and audio when required, and sync data when connectivity returns. Canvassers are the frontline personnel executing election-grade polling in the field.
CATI Operator is the phone interview specialist role for telephone-based data collection. CATI Operators work in call centers or remote setups to conduct interviews using PollZapper's CATI infrastructure with predictive dialing, call recording, and quality monitoring. They follow scripted questionnaires, manage callbacks, handle refusals professionally, and ensure data quality for time-sensitive polling campaigns.
Stakeholder is the study sponsor role with approval workflow authority. Stakeholders are typically clients, campaign managers, or organizational leaders who commission polling studies. They can view results and reports, approve study designs, authorize budget releases, and provide strategic direction. Stakeholders have read-only access to insights without requiring technical polling expertise or poll creation capabilities.